frequently asked questions

Most orders are completed within one week. Sometimes for complex orders that include numbering, lettering and embroidery it may take longer. We suggest you allow two weeks plus shipping to avoid being disappointed.

For films and colours separations your logo or artwork should be in vector format .AI, .PDF or .EPS file. If you have a pixel file minimum resolution should be at least 200dpi. For an estimate any of these common graphic formats will work: .EPS, .AI, .PDF, .JPEG, .GIF, .BMP or .TIFF. See other questions on this page for more details on these specifications and related topics.

1-2 color printing – 12 items (screenprinting) - they can be a mix of sizes
3-4 color printing - 24 items (screenprinting) - they can be a mix of sizes
5-6 color printing - 36 items (screenprinting) - they can be a mix of sizes
12 items of Embroidered garments - they can be a mix of sizes
All re-orders require these minimums per design

The idea behind the PANTONE MATCHING SYSTEM is to allow designers to 'colour match' specific colours when a design enters production stage. Pantone colours are described by their allocated number. If an artist designed your logo, you might also get the PANTONE colour names and numbers for the colours used in the logo.

If you have your artwork ready you could send it to us as part of the REQUESTING A QUOTE process. In order to price you correctly we need to see how complex your design/artwork is, as well as the number of colours.

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womens t-shirt


hooded sweatshirt